Hello hero what chandni said is 100% correct but the girl should not have said that to be amphiprotic or amphoteric.This zwitter ion formation is an intermolecular phenomenon.
If your intrest is to know why these amino acids are neutral, its due to zwitter ion formation.Basically the presence of a donor site and an acceptor site in the same molecule leads to this phenomenon.
As soon as the solution of amino acid is prepared the e- pair transfer takes place from 1end of 1-atom to another.
So wher's the need for further protonation.
Hence these are Neutral as now there is neitheir a proton acceptor nor a proton donor.
If you want me to explain , first ask a question why a base reacts with an acid. The answer is obviously due to the presence of a proton donor and a proton acceptor or due to the the presence of an electron rich compound and an electrn deficient compound.
Now ask the qtn why an acid reacts with a base
The answer is obiously the same one.
So if ther's niether a H+ acceptor nor a H+ donor why would there be rxn with some acid or base
Actually Mr.Todwal What i spoke is a bit wrong as there are some exceptions but you may manage as whatever i have spoken is what is written in books.